Frequently Asked Questions

How to install Infinity Bot?

Download the add-on and follow the installation steps provided in the setup guide.

What is NinjaTrader?

NinjaTrader is a trading platform for futures and forex that supports automated trading strategies.

How to activate the license?

After installation, use your vendor key to activate the Infinity Bot license in NinjaTrader.

What support options are available?

You can contact support through our support form for assistance with any issues.

What is the risk disclosure?

Our risk disclosure outlines the potential risks involved in trading with Infinity Bot.

How to request a refund?

Refund requests can be submitted via our refunds page, following the outlined process for eligibility.